H Bajje FAQ – All your questions answered here

No. Under h bajje's policy, each person is allowed only one account. If multiple accounts are detected, all of them may be permanently closed and any funds held may be forfeited.

h bajje is strictly for users aged 18 and above. Date of birth is verified during registration, and anyone under 18 will not be permitted to create an account.

You can use the platform in a limited capacity without verifying your email after registration. However, email verification is required for deposits and withdrawals. The verification link may land in your spam folder, so be sure to check there as well.

Your email address and mobile number can be changed, but must be verified through support. Your name and date of birth generally cannot be changed after registration, so make sure to enter accurate information when signing up.

h bajje may request KYC verification for large withdrawals or if suspicious activity is detected on your account. In such cases, you will need to provide a copy of your national ID or passport.

h bajje currently supports Mobile Pay, Nagad, Rocket, and bank transfer. Mobile banking is the fastest and most convenient deposit method. To learn more, Payment Page here.

The minimum deposit on h bajje is BDT 500. Promotional offers may have different minimum deposit requirements. To qualify for the welcome bonus, a deposit of BDT 500 or more is typically required.

Deposits via Mobile Pay, Nagad, or Rocket are usually instant — your balance is updated within 1–5 minutes in most cases. Bank transfers may take 1–3 business days.

Withdrawal requests on h bajje are typically processed within 12–48 hours. Mobile banking withdrawals are faster. Your first withdrawal may require identity verification, so it could take a little longer.

Wait 30 minutes. If your balance still hasn't updated, contact the support team with your payment transaction ID. Without the transaction ID, resolving the issue is difficult — so always take a screenshot after making a payment.

h bajje generally does not charge any withdrawal fees. However, the payment gateway may apply its own charges. For more details, visit the Payment Page here.

The daily withdrawal limit on h bajje depends on your account's verification status. Fully verified accounts have a significantly higher limit. Contact support for more details.

A welcome bonus is automatically credited when you open a new h bajje account and make your first deposit. Typically, you can receive up to 100% of your first deposit as a bonus. For full terms and conditions, Bonus page here.

Wagering means you must place bets a certain number of times before you can withdraw your bonus. For example, a 5x wagering requirement on a BDT 1,000 bonus means you need to place BDT 5,000 in total bets. Wagering requirements vary by bonus.

Yes, most bonuses on h bajje have an expiry date. If the wagering requirement is not met within the specified period — usually 7–30 days from the time the bonus was credited — the bonus will be forfeited.

Share your referral code with a friend. When they register using your code and make their first deposit, you'll receive a referral bonus. For full terms and conditions, Bonus page you'll find everything you need.

Typically, only one bonus can be active at a time. You cannot claim a new bonus until the wagering requirement on your current one is complete. In some cases, special offers may allow multiple bonuses to apply simultaneously.

At h bajje, you can bet on 20+ sports including cricket, football, kabaddi, tennis, badminton, and basketball. Coverage includes both local and international tournaments such as BPL, IPL, and the World Cup.

Log in and go to the Sports section, then select the "Live" tab. You'll see all ongoing matches. Click on your preferred market, enter your stake, and confirm the bet. Live odds update in real time.

Bets generally cannot be cancelled once confirmed. However, some markets offer a cashout option that lets you sell your bet at a set value during a match. For more details, visit the Sports page here.

If a match is abandoned or postponed, h bajje generally refunds the bet amount. However, if at least a specified portion of the match has been completed, the result may be considered valid. For full rules, Terms & Conditions page.

The minimum bet amount on h bajje is generally BDT 50. This may vary depending on the market or game. Slots and casino games may allow even lower stakes.

h bajje uses decimal odds format. For example, odds of 2.50 mean a BDT 100 bet returns BDT 250 if you win (including your original BDT 100 stake). Higher odds mean a lower chance of winning but a bigger payout. Learn more Betting Tips page.

Yes. h bajje uses 256-bit SSL encryption to keep all your data secure. Your personal information is never shared with third parties. To learn more, Privacy Policy Read more.

Login Go to Account Settings after logging in. Under the "Security" section, you'll find the "Two-Factor Authentication" option. Choose SMS or email OTP, then activate it. You'll be prompted to enter an OTP every time you log in.

Change your password immediately and notify the support team. They will promptly lock your account and begin an investigation. You can also log out all active sessions from unrecognized devices.

No. No h bajje staff or support agent will ever ask for your password. If anyone does, it may be a phishing attempt. Report it to support immediately.

You can reach h bajje by email at support@hbajje.bio. Live chat is also available when you're logged in. The support team is active 24/7, seven days a week.

Live chat responses typically arrive within 2 minutes. Email inquiries are answered within 6–12 hours. For urgent issues, use live chat.

Submit your complaint to the support team via email or live chat. Clearly describe the issue and attach screenshots as evidence. h bajje takes every complaint seriously.

Yes, the h bajje support team can assist you in Bangla. Bangla-speaking support agents are always available for the convenience of Bangladeshi users.