H Bajje's Privacy Policy – Your information is safe with us

1 Introduction & Scope

H bajje (hbajje.bio) places the highest importance on user privacy. This Privacy Policy explains how h bajje collects, uses, stores, and protects your personal information.

This policy applies to the h bajje website, mobile app, and all related services. By accessing h bajje or creating an account, you are considered to have read and accepted this Privacy Policy.

We believe transparency is the foundation of trust. That's why h bajje never collects information through hidden means or shares your data without your knowledge.

2 What Information Is Collected

2.1 Information You Provide Directly

H bajje collects the following information during registration and account management:

• Identity Information: Full name, date of birth, gender.
• Contact Information: Email address, mobile number.
• Verification Documents: National ID (NID) or passport copy (for KYC verification).
• Payment Information: Mobile Pay/Nagad number, bank account details (for transactions).
• Address: Billing or correspondence address (where applicable).

2.2 Automatically Collected Information

When you use h bajje, the following information may be collected automatically:

• IP address and device type.
• Browser type and version.
• How long you spent on the platform and which pages you visited.
• Login time and date.
• Betting history and transaction records.

Data Type	Collection Methods	Mandatory?
Name & Date of Birth	Registration Form	Yes
Email & Mobile	Registration Form	Yes
NID/Passport	KYC Verification	For Withdrawals
Payment Information	Transaction Form	For Transactions
IP & Device Information	Automatic	For security purposes
Cookie Data	Browser	Optional

3 Purpose of Data Use

H bajje uses your information for the following purposes:

• Account Management: Registration, login, and account verification.
• Service Delivery: Processing bets, games, and payments.
• Ensuring security: Detecting fraud and abuse.
• Legal Compliance: KYC verification and anti-money laundering compliance.
• Service Improvement: Improving the user experience.
• Contact: Sending important updates and promotions (with your consent).
• Dispute Resolution: Record retention for complaint resolution.

4 Data Sharing & Third Parties

H bajje never sells your personal data. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Limited data may be shared with trusted third parties for payment processing, technical infrastructure, and cloud storage. All such partners are contractually bound to uphold h bajje's privacy standards.

4.2 Legal Obligations

H bajje may be legally required to share information with authorities under court orders, regulatory directives, or anti-money laundering laws.

4.3 Business Transfers

If h bajje undergoes a change in business structure, your data may be transferred to the new entity, though this Privacy Policy will remain in effect.

5 Cookie Policy

H bajje's website and app use cookies and similar technologies. Cookies are small data files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required for login and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand site performance. Only used with your consent.
• Marketing Cookies: For showing relevant advertisements. Entirely optional.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent h bajje from functioning properly.

6 Data Retention Period

H bajje retains your information for defined periods. All data is kept while your account is active. After account closure, certain data may be retained as required by law:

• Transaction records: 5 years (as required by anti-money laundering laws).
• KYC documents: 5 years after account closure.
• Betting history: 3 years after account closure.
• Communication records: 2 years.
• Marketing data: deleted immediately upon withdrawal of consent.

7 Your Data Rights

H bajje respects the following rights you have over your data:

To exercise any of these rights, email us at support@hbajje.bio. h bajje aims to respond within 30 days.

8 Child Protection

H bajje strictly does not collect information from or provide services to anyone under the age of 18. If you believe a minor's information has been collected in error, please contact us immediately and we will delete it.

If a parent or guardian discovers that their child has used h bajje, please contact support@hbajje.bio. The account will be closed and all associated data will be deleted.

9 Technical Security Measures

H bajje uses industry-leading technical measures to keep your data secure:

• SSL/TLS Encryption: All data transmissions are 256-bit encrypted.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Regular audits conducted by independent external experts.
• Data Backup: Encrypted backups are stored on secure servers.
• Access Controls: Only authorized personnel can access your data.

That said, no one can guarantee 100% security on the internet. We strongly encourage you to keep your password strong and never share it with anyone.

10 Privacy Policy Changes

H bajje reserves the right to update this Privacy Policy at any time. You will be notified of significant changes via your registered email or SMS. The date of the latest update will always be displayed at the top of the page.

Continued use of h bajje after any changes have been made will be considered acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.

11 Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact us:

• Email: support@hbajje.bio
• Live Chat: On the h bajje platform 24/7
• Response Time: Usually within 48 hours

We take every privacy complaint seriously and work to resolve it as quickly as possible.